41. My website session expires earlier than what I expect. What is wrong here? If you register any of our shared hosting plans, your account will be activated on a shared server. A shared server is a server that is used and shared among clients. This means that your websites will be located on the same server with several websi... Read More
42. How do I redirect a subdomain to a subdirectory? When the requests are redirected using an ASP file, the URL in browser for redirected domains will show the correct domain name and the directory name where the request is being redirected. You can also redirect the requests to a specific file. Fo... Read More
43. Why do I receive "Server Unavailable" message after Crystal Report configuration? You receive this error message because the Crystal Report permission that is assigned to your folder was altered. The permission can be altered if you accidentally reconfigured the folder permission via your control panel. Please kindly contact our B... Read More
44. If I have my own SSL Certificate, how do I get it installed on your system? Prerequisites: There are some pre-requisites for an existing SSL installation on our server: 1. You need to make sure you determine the name of your SSL. Please always bear in mind that in SSL, https://www.yourDomain.com is different with https:... Read More
45. How do I purchase and install a new SSL on your system? Prerequisites: There are some pre-requisites for the a SSL installation on our server: 1. You need to make sure you determine the name of your SSL. Please always bear in mind that in SSL, https://www.yourDomain.com is different with https://you... Read More
46. My website session times out earlier than expected. Why? Please be advised that since your site is hosted on a shared server, there are other services on the server that may impact your site session. A bad programming practice (infinite looping, etc), a sudden jump in one of the site's traffic, etc ar... Read More